GuildQuality Reviews

What is GuildQuality?

GuildQuality serves hundreds of building professionals committed to delivering an exceptional customer experience. As an independent third party, GuildQuality interviews every customer about his or her experience throughout the building process and provides immediate results to the Guildmember.

Why Am I a Member?

Customer feedback is critical – nothing impacts our reputation more than word of mouth. GuildQuality provides valuable, actionable feedback so we can:

  • Monitor the quality of service we provide
  • Measure the performance of our people
  • Address your needs in a timely manner

How does my membership benefit you?

By using GuildQuality we invest time and money to hear objective feedback from our customers. Using this valuable information we constantly work to improve the service and product we deliver in order to become a better builder.

Likely To Recommend
100%
Initial Appointment Contact
100%
Appointment Setter Professionalism 1
100%
Salesperson Professionalism
100%
Salesperson Knowledge
99%
Attic Examination 1
100%
Sales Concern For Needs
100%
Crew Leader Communication
100%
Installation Crew Dress
100%
Installation Crew Work Safety
99%
Jobsite Cleanliness
98%
Quality Of Workmanship
99%
Quality Of Materials
99%
Clear Communication
99%
Customer Service Kept Client Informed
99%
Finance Dept. Professionalism
100%