GuildQuality serves hundreds of building professionals committed to delivering an exceptional customer experience. As an independent third party, GuildQuality interviews every customer about his or her experience throughout the building process and provides immediate results to the Guildmember.
Customer feedback is critical – nothing impacts our reputation more than word of mouth. GuildQuality provides valuable, actionable feedback so we can:
- Monitor the quality of service we provide
- Measure the performance of our people
- Address your needs in a timely manner
How does my membership benefit you?
By using GuildQuality we invest time and money to hear objective feedback from our customers. Using this valuable information we constantly work to improve the service and product we deliver in order to become a better builder.
Initial Appointment Contact100%
Appointment Setter Professionalism 1100%
Salesperson Professionalism100%
Sales Concern For Needs100%
Crew Leader Communication100%
Installation Crew Dress100%
Installation Crew Work Safety100%
Quality Of Workmanship100%
Customer Service Kept Client Informed99%
Finance Dept. Professionalism100%
