GuildQuality Reviews

What is GuildQuality?

GuildQuality serves hundreds of building professionals committed to delivering an exceptional customer experience. As an independent third party, GuildQuality interviews every customer about his or her experience throughout the building process and provides immediate results to the Guildmember.

Why Am I a Member?

Customer feedback is critical – nothing impacts our reputation more than word of mouth. GuildQuality provides valuable, actionable feedback so we can:

Monitor the quality of service we provide
Measure the performance of our people
Address your needs in a timely manner

How does my membership benefit you?

By using GuildQuality we invest time and money to hear objective feedback from our customers. Using this valuable information we constantly work to improve the service and product we deliver in order to become a better builder.

Likely To Recommend

100%

Initial Appointment Contact

100%

Appointment Setter Professionalism 1

100%

Salesperson Professionalism

100%

Salesperson Knowledge

99%

Attic Examination 1

100%

Sales Concern For Needs

100%

Crew Leader Communication

100%

Installation Crew Dress

100%

Installation Crew Work Safety

99%

Jobsite Cleanliness

97%

Quality Of Workmanship

100%

Quality Of Materials

100%

Clear Communication

99%

Customer Service Kept Client Informed

99%

Finance Dept. Professionalism

100%

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