Whenever you hire a contractor to work on your home, it is critical to hire the right contractor. Each year, on investigative news reports, we hear horror stories about homeowners who chose the wrong contractor and were left with, at best, faulty workmanship or, at worst, a contractor who took their money and ran — not doing any work at all!
While choosing quality products for your home is important, choosing the right contractor trumps everything else. Even the best product, not installed properly, will not perform and will leave you with broken dreams and financial loss.
So, how do you choose the right contractor? Well, there are basic things that are very important:
1) Know the history and ownership of the company.
2) Go see other jobs they’ve done similar to yours. Talk to past customers.
3) Check online reviews and ratings.
4) Verify that they have proper licensing and insurance.
5) Find out about the training and experience level of their crew members.
6) Know exactly what sort of workmanship warranty they will be giving you.
7) Understand and agree to the time frame of your project.
Aside from these things, there is one KEY QUESTION you should of ask any prospective contractor. Their answers to this question will tell you how they view themselves and to what things you can hold them accountable. Here’s the question:
What are the top five things that set you apart from your competitors? In other words, if we choose to do business with you, what are five things we can expect from our relationship with you that no other contractor would be able to provide us with?
If they stumble for an answer, that might be your answer right there. Companies that are truly world class know why they are world class. They are able to answer a question like this immediately and thoroughly. Companies that may truly try to do their best but, at the end of the day, will be like most other companies, will not know how to answer this question.
At McCarthy Metal Roofing, we know what sets us apart from our competitors and we’re anxious to tell you! Give us a call today at 919-900-1100 to discuss your roofing needs and what you can expect from doing business with us.