Media

Articles

  • Metal Industry News: Managing Roofing Customer Complaints
    February 2017 – Article by Paul Deffenbaugh, Editorial Director
    In February 2017 issue of Metal Construction News, Tim McCarthy, owner of McCarthy Metal Roofing, outlines a list of items that sales people need to cover. The use of this checklist eliminates most customer complaints by proactively communicating effectively with them. McCarthy’s attention to detail has helped place McCarthy Metal Roofing as a champion of customer service and satisfaction.
  • Qualified Remodeler Magazine
    July 2016
    In a special report on Customer Satisfaction, McCarthy Metal Roofing is featured as a leader in customer service. Tim McCarty’s team has earned 100% “All Time Guild Quality” Rating and a 100% “2015 Guild Quality Recommended Rate”. Tim attributes his success to his desire to help the customer, rather than to sell to the customer.
  • Educating for Endurance: How a metal roofing company succeeds by communicating high quality
    October 2014 – By Christopher Brinckerhoff

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Excellent Experience
Excellent experience with Tim, his team, and his roofing products. Very responsive to questions and requests during and following installation. Highest recommendation to others considering a metal roof.

Very Impressed
I am very impressed with the installation team leader and his crew. They are very professional, polite and hard workers…everything they did was great. I was impressed with the way they picked up debris as they worked, and then cleaned up completely at the end of the day. Our new metal roof purchase was a very enjoyable experience. I would recommend McCarthy Metal Roofing to anyone, especially my friends!